support
Taylorcocks IT offer a network monitoring service to give you 24/7 peace of mind.
Our monitoring service includes the following key features:-
- Website checks
- Backup checks
- Hacker checks
- Disk space checks
- Service monitoring
- SMS message alerts
- Critical event checks
- Physical health checks
- Daily anti-virus checks
- Disk growth rate checks
24/7 System monitoring is included free of charge on all monthly contracts of 4 hours or more!
For more information about the service we provide please see consult.
We support organisations across the south of England, of all industry types including several multi-national companies. With the application of our expertise your systems will operate more effectively which will enhance your productivity and keep your staff focused on their own roles.
We offer support contracts that give you better rates, guaranteed response times and comprehensive system monitoring for 24/7 peace of mind.
Our main support offering entitles you to:
- No call out charges
- Reduced rates even when out of hours
- Guaranteed response times
- Dedicated lead engineer
By committing to us we are able to make cast iron guarantees to you. Our contracts are such that we are able to deal with queries quickly and efficiently to minimise downtime. Moreover, if you have problems out of hours we don't believe in penalising you for this. One rate: 24/7.
